Privacy Policy
Last updated: November 2026
This policy applies to the 7GVPN marketing website, user panel, and subscription services. It explains how data is handled when using accounts, billing, and the website.
Account and Order Data
No email address is required to register; you can create an account with a username and password. An email address is not required account information, and this service does not request one when you create an account. Account details are used for authentication, subscription delivery, and account management. Please do not include unnecessary personally identifying information in your username.
During a subscription, this service processes plan selections, order amounts, payment status, data usage, and support tickets to verify entitlements, handle billing, and provide after-sales support. Screenshots or descriptions you submit are used only to address the relevant issue. Before submitting, please conceal passwords, subscription links, and any unrelated information in payment records.
No-Logs Policy and Connection Information
7GVPN follows a no-logs policy. It does not record which websites users access through this service, retain browsing history, destinations, or transmitted content, or build access histories linked to accounts. Aggregate data usage used to deduct plan allowances is billing data and does not include details of specific website visits.
Temporary session status needed to maintain a connection is used only while the connection is active and is released when the session ends or operating status is cleared. It is not retained as a long-term connection log. Troubleshooting primarily uses aggregate operational information. Diagnostic materials submitted by users are handled as support ticket information; browsing history is not requested.
Site Analytics and Storage
The marketing website may process analytics such as page visits, referring pages, device and browser types, and link clicks to assess whether content and entry points are working properly. These analytics describe use of this website; they do not represent browsing activity over subscription connections and should not be combined with network access content for analysis.
Cookies and local storage support features such as login status, interface preferences, and language selection. The user panel stores authentication status locally to enable account actions. You can clear this data in your browser settings; doing so may require you to log in again and reset your preferences. Please sign out when using a shared device.
Third-Party Payments and Required Disclosures
Payments by Alipay, WeChat Pay, and USDT are processed by the relevant third-party payment channel or network. Their respective policies govern how they handle data. 7GVPN receives the payment result and transaction identifier needed to verify orders. Users are not asked to submit payment account passwords in support tickets.
This service processes and discloses relevant information only as necessary to deliver subscriptions, verify payments, resolve disputes, or meet applicable legal obligations. Information shared with third parties is limited to what is needed for the relevant purpose. Account data is not sold for third-party marketing.
Retention Periods and Deletion Requests
Account information is retained for as long as needed to provide account services. Order records are retained for the periods necessary for settlement, refunds, dispute resolution, and applicable legal requirements. Support tickets and site analytics are deleted or de-identified once their relevant processing or analysis purpose is complete; identifiable information is not retained indefinitely.
To access, correct, or delete account information, sign in to the user panel and submit a request through the support ticket portal. This service will process the request after confirming account ownership and explain any information that must still be retained and why. Deletion may affect login, subscription use, and after-sales verification. Please resolve outstanding orders and active entitlements first.
Policy Updates and Questions
If this service changes its data processing purposes, scope, or arrangements for user rights, this page and the date at the top will be updated. Significant changes will be announced on the website or in the user panel. If new processing requires separate consent, an explanation will be provided beforehand; a policy update does not replace any required authorization.
If you have questions about this policy or data handling, contact us through a user panel support ticket. See the Terms of Service for service use and refund rules. This policy does not change the billing and refund terms of existing subscriptions.