Terms of Use

Service Scope

7GVPN provides international route subscriptions for cross-border access, access to international websites and streaming network acceleration. The plan benefits, subscription details and route list in the user panel define the service provided. Clients and subscription details are available through the user panel.

The service provides network connectivity, not third-party platform accounts, content licenses or memberships. Your use of destination services remains subject to their regional policies, account rules and payment requirements. A working route does not guarantee that a destination platform will allow access, nor does it promise continued availability of any particular content library, video quality or third-party feature.

Accounts and Subscriptions

No email address is required; create an account with a username and password. Keep your login credentials, subscription links and import details secure. Do not post them on public pages or let others manage them. If you notice unusual activity, change your credentials promptly and describe the issue in a user panel support ticket.

There is no limit on the number of devices that can be online at the same time, for devices managed by the account holder. This does not permit reselling or renting the subscription, publishing it publicly, or sharing the account with others. You may not provide the subscription as a public access service or use automation to disrupt the service or consume other users' reasonable share of resources.

Subscription Billing and Refunds

Monthly subscriptions are ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB. Data resets monthly on the activation date. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Data packs are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They remain valid until used and never expire. Check the billing method and data allowance before confirming your order.

Payment methods are Alipay, WeChat and USDT. After payment, check your order and subscription status in the user panel. If the status is incorrect, submit a support ticket for assistance and avoid paying again.

You may request a full refund, no questions asked, within 14 days of your first payment. Submit your request through a user panel support ticket and identify the relevant order. 7GVPN will verify the order and process the refund, then notify you of the outcome in the ticket. This refund policy does not affect any other rights you have under applicable law.

Acceptable Use

You must comply with the laws and regulations where you are located and in the regions involved in your use of the service. You are responsible for confirming that your use complies with the rules of destination platforms. You must not use the service for unlawful activities, including cyberattacks, fraud, distributing malicious software, or infringing others' privacy or intellectual property.

Do not attempt to access service systems without authorization, obtain other users' information or disrupt route operations. You are responsible for activity under your account. If your account is compromised, submit the relevant details for review; do not send passwords or complete subscription links in support tickets.

Service Availability and Liability

Connection performance depends on factors such as your local network, carrier routing, device configuration, destination platform policies and route maintenance. 7GVPN does not guarantee uninterrupted connections from every location, at all times, or to every third-party service. If you encounter an issue, check your subscription status, try another route and consult the user guide.

7GVPN will take reasonable steps to address maintenance, faults and external network changes, and provide relevant updates through user panel announcements or support tickets. 7GVPN does not control third-party platform account decisions, content changes or service interruptions. These terms do not exclude or limit any liability that cannot be excluded or limited by law.

Account Termination and Changes to These Terms

If 7GVPN identifies unlawful use, resale or sharing, system attacks or another serious breach of these terms, it may suspend the relevant connection or terminate the account based on the risk, and explain its actions through the user panel. If you disagree with an action, you may request a review by submitting a support ticket. Outstanding orders and refund matters will be handled under these terms and applicable law.

If these terms need to change due to service updates or legal requirements, this page will be updated with a new date. Important changes affecting users' rights will be announced through the user panel. Changes will not retroactively reduce statutory rights under existing orders. If you do not accept the changes, you may stop using the service and ask about your existing subscription through a support ticket.